Departments >> Humanities and Management > Publication

Conferences:

1. Kumari Rashmi. A Literature Review of Work-life Balance in the Government Sector. International Conference on Contemporary Trends in Multidisciplinary Research and Innovation (ICCTMRI-2023) 27-28 July 2023
2. Prasad Sunit, Jha Rohini and Jha Amar Nath, A Study of Capital Structure of Indian Small and Medium Auto Component Enterprises –Sustainability Perspective. Paper accepted at PAN IIT Conference, Going to be held in July 2023.
3. Kumari Rashmi. Power and Politics in Organizations: A Review. International conference on International Conference on Innovation in Engineering and Management (ICIEM-23) Sustainability Through Creativity and Innovation-An interdisciplinary conference about current relevant themes 01-02 June 2023
4. Prasad Sunit, Jha Rohini and Jha Amar Nath, Capital Structure of Small and Medium Consumer Goods Enterprises – Evidence from India – A Sustainability Perspective. International Conference on Shaping the Future of Management Education for Sustainable Emerging Economies, Department of Management Studies, IIT Roorkee in collaboration with Arizona State University, USA. 20^th to 22^nd November, 2022
5. Prasad Sunit, Jha Rohini and Jha Amar Nath, A Study of Capital Structure of Indian Small and Medium Consumer Goods Enterprises –Sustainability Perspective. International Conference on Sustainability: Research, Education and Practice, Department of Management, Birla Institute of Technology, Mesra. 30^th and 31^st May 2022.
6. Jha Rohini and Prasad Sunit. Examining Digital Divide as one of the Barriers in Financial Inclusion. International conference on Financial Inclusion and Inclusive Growth, Ranchi University, 24 th and 25 th Nov 2018
7. Prasad Sunit and Jha Rohini. Financial Inclusion and Financial Education are complementary for the growth of Micro, small and Medium Enterprises: An Indian case. International conference on Financial Inclusion and Inclusive Growth, Ranchi University, 24 th and 25 th Nov 2018

Journals:

1. Prasad Sunit recently published one paper in Non-Paid Scopus Indexed Inderscience Journal (under Press), 2023
2. Ghosh Hazra, S. (2014). Analyzing Service Quality, Customer Satisfaction, Commitment and Trust Relationship: A Study on Indian Banking Sector, International Journal of Applied Services Marketing Perspectives, Vol.3, No. 3, 1062-1070
3. Ghosh Hazra, S., Piyush, P., & Kumar, T. (2013). Customer Loyalty in Indian Banking Sector: A Comparative Study, International Journal of Management, Vol.4, No. 2, 236-243
4. Ghosh Hazra, S. (2013). An Investigating into Customer Satisfaction, Customer Commitment and Customer Trust: A Study in Indian Banking Sector, Researchers World: Journal of Arts, Science & Commerce, Vol. 4, No. 1, 96-102
5. Ghosh Hazra, S. (2012). Service Quality, Customer Loyalty and Mediating Role of Customer Satisfaction, Global Journal of Contemporary Management, Vol. 2, No. 2,1- 9
6. Ghosh Hazra, S. (2012). Service Quality:Comparison between Public &Private Sector Banks India, Proficient International Refereed Journal of Management, Vol. 4, 8, 25-33
7. Ghosh Hazra, S. (2011, June) The Importance of Service quality in Relation to Customer Commitment in Indian Banking Sector, Journal of Management & IT: ACME , Vol.9,75-78
8. Ghosh Hazra, S., Dash, U K., Routray, R K., & De, S D. (2011). Impulse Buying Behaviour: An Empirical Study, Srusti Management Review, Vol.4, No. 3, 53-62
9. Ghosh Hazra, S. (2010). The Influence of Service quality on Customer Satisfaction and Trust in Indian Banking Sector, Proficient: An International Journal of Management, Vol. 2, No. 6, 18-29
10. Ghosh Hazra, S. (2010). Service quality and its relationship with customer satisfaction and commitment in public sector banks, Pacific Business Review, Vol. 2, No. 4, 54-58
11. Ghosh Hazra, S.,& Srivastava, K.B.L. (2010).Impact of Service Quality on Customer Satisfaction, Loyalty, and Commitment in the Indian Banking Sector,Indian Journal of Marketing, Vol. 40, No. 5, 23-35
12. Ghosh Hazra, S., & Srivastava, K.B.L. (2009).Impact of Service Quality on Customer Loyalty, Commitment and Trust in the Indian Banking Sector, The ICFAI University Journal of Marketing Management, Vol. 8, No. 3 & 4,74-95