PhD, MBA (HRM), M.A (HRM)

Organizational Behavior

UGC NET with JRF Dec 2019

• Iqbal, J., Shagirbasha, S., Kumar, M. and Mufeed, S.A. (2024), “Unleashing the missing link between work-family conflict and affective commitment: implications for health professionals”, Evidence-based HRM, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/EBHRM-03-2023-0048 (ABDC B, ABS 1, Scopus Q2)

• Shagirbasha, S., Madhan, K., Iqbal, J. and Khan, H. (2024), "Service before self: exploring resilience and locus of control in the frontline service effort behavior", Journal of Service Theory and Practice, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JSTP-03-2024-0078 (ABDC A, ABS 1, Scopus Q1)

• Iqbal, J., Shagirbasha, S., & Madhan, K. (in press). Empowering Frontline Employees: Examining the Link Between Psychological Empowerment, Prosocial Motivation, and Proactive Behavior Through the Lens of Horizontal Collectivism. Journal of Service Theory and Practice (Scopus Q1, ABS 1, ABDC A)

• Iqbal, J., Shagirbasha, S., & Madhan, K. (2023). Unleashing the missing link between neuroticism   compliance behavior among quick service restaurant employees. International Journal of Hospitality Management, 114, 103570. (Scopus Q1, ABS 3, ABDC A*)

• Shagirbasha, S., Madhan, K., & Iqbal, J. (2023, December). Beyond the boss: how distributed leadership elevates team effectiveness in startup organizations? –a multi-level analysis. In Evidence-based HRM: a Global Forum for Empirical Scholarship. Emerald Publishing Limited. (Scopus Q2, ABS 1, ABDC B)

• Iqbal,J., Shagirbasha S., Madhan, J., (2023) Service with a Sense of Belonging: Navigating Work-Family Conflict and Emotional Irritation in the Service Efforts of Health Professionals. International Journal of Conflict Management. Vol. ahead-of-print No. ahead-of-print. (in press) doi.10.1108/IJCMA-03-2023-0038. (Scopus Q1, ABS 2, ABDC A)

• Shagirbasha, S., Iqbal, J., Madhan (2023), Does social perfectionism foster electronic cheating behavior among budding hospitality managers? A moderated mediation analysis., Journal of Hospitality and Tourism Management. Ahead of print. (Scopus Q1, ABS 1, ABDC A)

• Shagirbasha, S., Iqbal, J., Madhan, K., Chaudhary, S. and Dhall, R. (2023), "Workplace isolation during COVID-19 and work–family conflict among academicians: Interplay of psychological stress and organizational identification”, International Journal of Manpower, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJM-04-2022-0190. (Scopus Q2, ABS 2, ABDC A)

• Shagirbasha, S., Madhan, Iqbal, J., (2023). Employee-customer interaction and emotional intelligence to impact emotional labor: Does interaction type play any role? Evidence- based HRM: a global forum for empirical scholarship. Vol. ahead-of-print No. ahead-of-print. (Scopus Q2, ABS 1, ABDC B)

• Madhan, K., Shagirbasha, S., & Iqbal, J. (2022). Does incivility in quick service restaurants suppress the voice of employee? A moderated mediation model. International Journal of Hospitality Management-, 103, 103204. (Scopus Q1, ABS 3, ABDC A*)

• Mufeed, S.A., Iqbal, J. and Shagirbasha, S. (in press) ‘Revisiting work-family conflict and affective commitment among health care professionals: Mediating role of psychological safety, International Journal of Business Excellence. DOI 10.1504/IJBEX.2022.10048298. (Scopus Q3, ABS 1)

• Madhan, K., Shagirbasha, S., Mishra, T., Iqbal, J., (in press). Adoption of Service Robots: Exploring the emerging trends through the lens of bibliometric analysis. International Hospitality Review (ABDC C, ABS 1)

• Singh, R., Khan, I. S., Shafi, I., Khreis, S. H. A., Najar, A. H., & Iqbal, J. (2023) A bibliometric review of World Leisure Journal: An analysis of research published between 2000 and 2022. World Leisure Journal, 1-26. (Scopus Q1, ABDC B, ABS 1)

• Iqbal, J, Alam N, Khan H, (2024). Does the conflict between work and family hinder thriving? Role of depersonalization, and intrinsic motivation. International Journal of conflict Management. https://doi.org/10.1108/IJCMA-10-2023-0199 (Scopus Q1, ABDC A, ABS 1)

• Singh, R., Iqbal, J., Kukreja, P., Yadav, M. and Ramkissoon, H. (2024), "Metaverse? It is virtual hell! Understanding the dark side of the metaverse (dark verse) for hospitality and tourism customers", Tourism Review, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/TR-12-2023-0861 (Scopus Q1, ABDC B, ABS 1)